The wellness complex software ISMIe complex combines the functions of CRM for working with clients, personnel management, inventory accounting, financial reporting. The data of a fitness club, restaurant, spa, hotel are collected in one database.
ISMIe Complex allows you to track the customer's journey in a complex from the first call, analyze customer behavior and offer them what they expect.
Fixing working hours, monitoring employee performance, setting tasks, scheduling work schedules and calculating salaries in accordance with the necessary schemes - all this in one ISMIe program Complex in just a few clicks
Food in the restaurant, sports food and drinks in the sports bar, detergents and other necessary goods are always under control for your convenience. Taking inventory at any time.
ISMIe Complex helps to track the profitability of both the entire object and in individual areas (for example, only a sports club, only a restaurant). Also ISMIe Complex helps to monitor expenses for any item. As a result, you know exactly how much you earn at any second.
The entire list of reports on work with clients, on the efficiency and salaries of employees, on a warehouse (or warehouses), on financial results - now without Excel - everything is only in ISMIe Complex (both for the object as a whole and for departments).
ISMIe software The complex supports work with readers (barcode, magnetic stripe, contactless tag), fiscal equipment, thermal printers (POS-printers), etc.
ISMIe Complex works with access control systems (ACS) so that the traffic of clients in the Complex is easy to organize and track, as well as to control the working hours of employees.
Installation, configuration and training to work with the ISMIe program The complex is carried out by our specialists. This helps get the job up and running in no time.
We support the work of users and their useful wishes for 1 year for free.
At the request of the system administrator or the head of the ISMIe facility, the Complex can be installed both on local computers and in the «cloud».
THOSE WHO WANT EVERYTHING, CHOOSE
history of services and purchases
the ability to shop and pay online
enrollment for services and booking sites
news, promotions, offers - inform customers about new offers as soon as possible - take care
control of working hours (self-recording of the beginning / end of the working day)
task execution control
the ability to pre-register and view services
ISMIe Complex can collect contacts of potential customers ("leads") from the site directly to the database
if necessary, you can display on the site the schedule of classes (for example, groups in a sports club) in an interactive form
Each telephone call to the client or his call - in the database with audio recording and caller ID.
ISMIe The complex supports work with Asterisk (free virtual PBX), as well as with popular commercial services (for example, Binotel).